What is SaaS?

Software as a Service (SaaS), also known as “demand software,” is characterized as a subscription software service model provided by a vendor that hosts an application and provides the customer with access on demand.¹ Within the healthcare sector, numerous SaaS applications have been developed including practice management software, electronic health record (EHR) software, and revenue cycle management software.²

What does the AVIGA™ SaaS Platform offer?

The AVIGA™ platform of services offers numerous benefits:

• Predictable, fixed monthly fees: Potentially reduces capital expenditures for hardware, software, and IT support.
• Up-to-date: Software is updated and upgraded automatically with the subscription service so the most current version is always available.
• Reliable, automatic backups: Data is regularly backed up for recovery and continuity should site-interruptions or local disasters occur and loss of information ensue.
• Scalable for multiple users or sites: Concurrent sharing of resources and information across a pool of users at various clinic sites is achieved through “on demand” processes inherent to the system for periods when increased user volume and traffic occurs.
• Built on open standards:³ Easy integration with other software applications and migration of data.
• Security: Data security is of utmost importance when dealing with healthcare information. Janssen Diagnostics, Inc. and its partners ensure data protection by offering secure web-hosting, redundant systems and access, and all physical and electronic security (firewalls, anti-virus protection, spam filters, block intruders, etc.) to protect patient data. The AVIGA™ platform is designed to include measures for physical security, network security and application security of a clinical practice’s data.
• Auditable: Monitor users or applications and identify and mitigate the risks surrounding loss of control, security, integrity, privacy and availability.⁴
• Maintenance: The critical business task of maintenance is provided automatically with the SaaS subscription platform so each computer or access device is up-to-date.