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Transforming HIV Data into Knowledge That Cares
AVIGA REPORTER™. Knowledge that Cares.
Customer Support

Your satisfaction is important to us. Customer support for AVIGA™ and AVIGA REPORTER™ is available Monday through Friday; toll free by telephone or by e-mail:

  • Toll-free telephone (1-888-224-4230): Follow the menu prompts to reach customer support for AVIGA™. There is also an option to leave a general message if you are unsure of the correct support option.

  • E-mail: AVIGAehr.Support@its.jnj.com

  • Hours of support: 9:00 AM – 5:00 PM Eastern

Should your calls or e-mails be received after business hours, responses to e-mails or voice mails will be made on the next business day.

Janssen Logo

On February 2nd, 2012, Virco Lab, Inc.
changed its legal name to Janssen Diagnostics, Inc.

Our website is in the process of being updated to
reflect these name changes.

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